Opening the App -Stuck in loading screen

Incident Report for Relai

Resolved

This incident has been resolved.

Posted Oct 29, 2025 - 11:10 CET

Monitoring

The issue has been resolved. If you still experience the issue, please reach out to us anytime.
Thank you for your patience!

Posted Sep 12, 2025 - 09:10 CEST

Identified

We have identified the issue, and we are working on a fix.

Posted Sep 12, 2025 - 08:12 CEST

Investigating

We are aware that some users have troubles with logging in. Their App is just loading indefinitely. Always make sure to not use a VPN and try to switch between mobile data and Wi-Fi. We are investigating this issue currently.

Posted Sep 12, 2025 - 07:28 CEST