We’ve released app update version 3.0.1, which includes the fix for the issue that made the “Confirm External Wallet” button unresponsive during the buy flow.
Please update your Relai app to the latest version. If you still encounter issues, please contact our support team via the in-app support chat.
Posted May 05, 2025 - 13:13 CEST
Identified
We’re expecting this issue to be resolved with the upcoming app update (version 3.0.1), which is planned for release early next week.
We’ll share another update once the fix is live. Thanks for your continued patience.
Posted May 02, 2025 - 09:04 CEST
Investigating
Issue: Some users report that when attempting to confirm ownership of an external wallet during the buy flow, the blue “Confirm External Wallet” button remains unresponsive and does not allow them to proceed.
Current Status: Our technical team is actively investigating the cause and working on a fix.
Next Steps: We will post further updates on this issue here.